Game night,
beautifully gathered.

Our Mahjong mat is made with a premium 3-layer structure:

Top layer

High-tech fabric with a soft velour surface

Middle layer

Neoprene for cushioning and flexibility

Bottom layer

Rubber backing to help keep the mat stable on the table

The surface is smooth and comfortable for playing, while the rubber backing helps reduce slipping during use.

Yes! We love creating custom pieces. Please message us to discuss your preferred colors or designs.

If you need your order as quickly as possible, we recommend choosing No Personalization. Personalized orders usually require an additional 1–2 business days for design setup, review, and production preparation before shipping. For the fastest processing time, please select the standard non-personalized option.

Production time depends on the item:

Mahjong mat

About 4 days for production

Mahjong rack

About 4 days for production

Custom details

Please allow an additional 2 days

Mahjong tiles

About 23 days for production

Please note that production time does not include shipping time. Standard shipping is by air and usually takes about 10–15 days after the order has been completed and shipped.

If you place more than one order, they will have separate tracking numbers. We do this to keep each order properly documented, packed, and processed separately. This helps ensure more accurate tracking, smoother customs clearance, and safer delivery.

Express shipping may be available and is usually faster. However, we generally do not recommend express shipping at this time because customs inspections have become stricter, which may increase the chance of delays or additional clearance issues.

For a smoother delivery experience, we recommend standard air shipping.

We ship our Mahjong mats rolled instead of folded whenever possible.

This helps reduce fold lines, creases, and pressure marks during transit, so the mat can arrive in better condition and lay flatter when opened.

Because each mat is made to order and personalized specifically for you, we cannot accept returns or exchanges for change of mind or customer selection errors.

If your order arrives damaged, incorrect, or with a clear production issue, contact us within 48 hours of delivery with your order number and clear photos or an unboxing video.

For a confirmed covered issue, we offer a replacement first and cover production and shipping. If replacement is not possible, we may provide a full or partial refund depending on the situation.

Our Mahjong mat may cost more because it is made with a higher-quality 3-layer construction, including a soft velour surface, cushioned neoprene, and a rubber backing for better stability during play.

We also focus on detailed artwork, careful production, and secure packaging. Each mat is made to feel comfortable, durable, and gift-ready, rather than being a basic printed mat.

Another reason is the shipping cost. We ship the mat rolled instead of folded to help reduce creases and pressure marks during transit. Rolled packaging is larger and heavier than folded packaging, so the shipping cost is usually higher.

• Each item is made-to-order and/or handmade especially for you. Once an order is placed, materials, printing, and production are started specifically for that order.
• Because of this, we are sadly unable to offer refunds, cancellations, or returns for change-of-mind purchases, ordering the wrong design, size, personalization, quantity, or entering the wrong shipping address.
• Since our products are handmade and printed in small batches, slight variations in color, placement, or size may naturally occur. Small color differences or minor size variations are normal and do not affect the quality, function, or beauty of the product.
• Contact us within 48 hours of delivery if the order is damaged, incorrect, or has a clear production issue. Confirmed claims are resolved with a replacement first, or a full or partial refund when replacement is not possible.